Local Customer Intelligence

Make your customers' experiences exceptional

Your front line staff are missing over 80% of feedback from customers. Here’s how we solve the problem.

  • Capture a Location

    Capture a Location

    Set up a venue view to gain visibility over the public conversations about your brand.

  • Discover Content and Insights

    Discover Content and Insights

    Cut through the noise to surface the most relevant and meaningful content. Connect with customers at your venues to create meaningful relationships.

  • Engage and Publish

    Engage and Publish

    Connect with your customers from any of your social handles to create relationships and memorable experiences. Obtain consent from your customers to share their pictures in user-generated content galleries.

Powerful enterprise features

  • Discovery

    Discover public social media posts and feedback about your business in real-time for unparalleled customer insights. Monitor a single venue, multiple locations, or groups of locations.

  • Engagement

    Drive brand advocacy word of mouth by interacting directly with loyal and influential guests. Provide timely responses and effectively solve service issues before they become public brand risks.

  • Publishing

    Display the best user-generated content on your websites, apps, and digital screens to showcase experiences through the eyes of real visitors.

  • Analytics

    Gain valuable insight into trends, performance, and sentiment at a location level from to find out where your business excels and where it can improve.

  • Automation

    Save time with smart rules-based workflows to send important alerts and notifications to the right person, at the right time. Transform digital insights into real-world actions.

  • Integration

    Integrate Local Measure and free venue Wi-Fi with your other operational tools.

  • Mobile

    Access and manage your social media anytime, anywhere with Local Measure’s mobile app. Never miss an opportunity to interact, leverage customer content, or access customer profiles.

  • Wi-Fi

    Create a customer Wi-Fi login page for your venue with social sign on. Obtain permission to receive your customers’ contact details to build your customer lists.

Tailored solutions for Hotels, Hospitality, Tourism & Destination Marketing, Malls, Entertainment & Events and Cultural Venues